We are improving our telephony system
We will change our current provider and install a new system with extra functionality that is more convenient for you and more informative for us.
We are aiming to try and make the switch this summer when our service load is normally quieter. The new phone system is expected to go live w/c 22nd July 2019.
There may be some short-term disruption as we change over, but we will try our utmost to keep it to an absolute minimum.
Once installed, the new system will boast features specifically designed to improve access and patient experience, including a queueing system
For more information, please click here.