Unity Health

Kimberlow Hill Surgery | Wenlock Terrace Surgery


An important notice for our patients,

Following the IT clinical system change over in August 2022, Patient Access will no longer be available for Unity Health patients to use. If you are wanting to view your medical records online, please download the NHS App.

You will need a linkage key, account ID and ODS code from the surgery to view your records on the NHS App.

To obtain this information, please bring a form of photo ID into the surgery or call us on 01904 754 900 so that our reception team can ask you some security questions.

GP Online Services

There is a whole range of services available to you on the NHS App:

  • Request repeat prescriptions
  • View medical records.
  • Obtain and download Covid-19 Pass

How do I register with the NHS App?

You can set up an account yourself with the NHS App – the app can verify your identity without you coming into the surgery.

If you are needing guidance as to how to set up the NHS app, you can view a step by step guide here

Our reception team are always happy to offer advice and guidance regarding setting up your NHS app

What do I do if I cannot use the NHS App?

If you are unable to use the NHS App, you can contact the surgery on 01904 754900.

What do I do if I have forgotten my log-in for the NHS App?

The surgery can only give patients access to their medical records on the NHS App.

If you are having technical issues, such as forgetting your log-in, or glitches within the app, please contact the NHS App Technical Support Team.

You can also view Frequently Asked Questions to see if there is already a resolution to any issues you are having with the app.

Coronavirus (Covid-19)