Unity Health

Kimberlow Hill Surgery | Wenlock Terrace Surgery

Medication Shortages at Pharmacies

The surgery is aware of a number of drugs currently unavailable at Pharmacies. Unfortunately, the surgery is unable to do anything to assist in sourcing these items if the pharmacy cannot. Drugs currently affected include:

  • Hormonal Replacement Therapy,
  • some contraceptive pills,
  • Ranitidine tablets and liquid,
  • Capsaicin creams  (known as brands Zacin and Axsain),
  • Adrenaline auto-injection 300mcg (known as brands Epipen, Emerade, Jext)
  • Salofalk suppositories

How does it affect me?

If your dispensing pharmacy tells you that your usual medication is not available, and can’t offer alternative brands, suppliers, or like for like medications, you can let us know. However, different pharmacies may have different suppliers, and may be able to supply your medication so we are likely to suggest this as one option. We are able to provide you with a paper copy of your prescription to take it with you if this is required.

For medication that is generally unavailable, our reception team will liaise with the GP and pharmacy on your behalf to find the nearest alternative for you and will arrange a new prescription. However, this is occurring with an increasing number of medications and since the types vary at times, please bear with us whilst we deal with this as quickly as we can. Please try to obtain your prescription whilst still having a week’s medication in hand in case these issues arise. However, if your medication is needed urgently, please let us know.

You do not need to make a doctor or nurse appointment for this.

For more information you can refer to the Medicines Factsheet Information on medicines supply for patients.