Unity Health

Kimberlow Hill Surgery | Wenlock Terrace Surgery

Making Appointments

Who do I need to see?

You do not allways need to see the doctor when you are unwell. To make sure you see the right clinician, our reception team will always ask you what your appointment if for.

Our Nurses are trained to deal with issues such as:

  • Contraception
  • Colds, flu, and coughs
  • UTIs
  • Asthma
  • Ear pain and ear infections
  • Nose problems
  • Minor injuries
  • Period problems
  • Rashes

There is a lot more they can help you with, so if you are unsure , please ask our reception team.

GP Online Services

There is a whole range of services available to you (NHS App, Evergreen life, Patient Access, and more) to:

  • Book appointments
  • Cancel and reschedule your appointments
  • Request repeat prescriptions
  • View medical records.

We release appointments on a weekly basis on a Wednesday evening. If no appointments were available before the Wednesday evening, please try again on Wednesday as from 6pm.

What type of appointment can I book Online?

We always offer:

  • Blood taking appointments for blood tests
  • Routine GP appointments

Depending on the season you will also find more specific appointments such as:

  • Cervical Screening appointments
  • Vaccination appointments
  • and more

If you cannot find the right appointment for you, please call us on 01904 784900.

How do I register with a GP Online Service?

If you do not yet have an account for Patient Facing Services, you can set up an account yourself with the NHS App – the app can verify your identity without you coming into the surgery. If you prefer to use an alternative GP Online Service, please come into the surgery with a photo ID and we will provide you with the necessary details. 

What do I do if I cannot use GP Online Services?

If you are unable to use GP Online Services, you can contact the surgery on 01904 754900. We release appointments on a weekly basis on a Wednesday evening. If no appointments were available before the Wednesday evening, please try again on Wednesday as from 6pm.

By telephone on 01904 754900

Our surgeries are open until 8am – 8pm Mon to Thurs and 6pm on Fridays, as well as Saturday mornings.

We get more than 90 calls an hour each morning but hardly any after 6pm, so that’s a good time to call us if you can.