Unity Health

Wenlock Terrace Surgery | Hull Road Surgery | York Campus

How Do I Access My Medical Records?

You can access your medical records providing that you have requested this is writing. Requests will be actioned within 21 days of receipt of your request.

Please direct your written requests to The Reception Services Manager, c/o your local surgery address.

Some types of access have charges attached to them, these charges are set nationally.

View completely paper based record No charge
View part paper / part computer record £10 charge
View computer based record £10 charge
Copy paper records £50 charge
Copy part paper / part computerised record £50 charge
Copy of complete computer record £10 charge

A double appointment will be made with a nurse so you can go through your records. The nurse is there is explain any technical information.

There are some limited and very specific reasons when access to medical records can be refused, these will be discussed in detail with anyone to whom it applies.

Alternatively, you can register for Patient Access and view you records online. Please go the our homepage to register for this service.